
Starting with the summer and the Fall ‘24 semester, eCampus will be Princeton’s coursebook provider. eCampus.com is a premier online bookstore for new and used books, rentals, electronic textbooks, study materials, and book buyback services. This change will allow Labyrinth Books to focus on its goal of being a premier scholarly academic bookstore. The change also aligns with the student and faculty preferences for offering course materials in alternative formats.
Getting Help
For frequently asked questions and answers, please download and consult the Student FAQ flyer for students, and the Faculty FAQ flyer for faculty and their delegates for course materials adoption.
Support from eCampus
- Faculty and staff can contact eCampus at [email protected].
- Students can email, chat, or call eCampus. Please consult the eCampus help desk.
Support from Princeton
- The new online bookstore program is supported by the McGraw Center for Teaching and Learning.
- Contact us at [email protected].
Frequently Asked Questions
General Questions
-
-
Princeton University and Labyrinth Books jointly decided on this transition. The change is welcome news for Labyrinth, as it will allow the bookstore to concentrate its resources on being an excellent scholarly and community bookstore that draws visitors to Princeton and serves customers worldwide while continuing to highlight the scholarship of Princeton faculty through holdings and events.
-
-
eCampus became Princeton's official online bookstore in April '24. This allowed the facilitation of course material adoptions for summer programs and Fall ‘24 courses.
-
-
This project is a collaboration between University Services, the Office of the Dean of the College, the McGraw Center for Teaching and Learning, the Office of the Registrar, Princeton University Library, and the Office of Information Technology at Princeton.
-
-
eCampus is an affordable, full-service online bookstore for new and used books, rentals, electronic textbooks, study materials, and book buyback services. It operates successfully at over 300 educational institutions.
Questions for Faculty and Staff
-
-
Faculty and staff can access the course material adoption portal (FAST) easily and securely through a single sign-on process.
Log into FAST with your Princeton NetID and password.
Once logged in, faculty and staff can view, select, and adopt purchasing options that best fit their needs.
For help with access, contact eCampus at [email protected].
-
-
For detailed instructions on coursebook adoptions, please read How to Submit Course Materials.
If you need help, please email eCampus at [email protected] or the McGraw Center at [email protected].
-
-
Please submit your requests to eCampus directly at [email protected].
-
-
Support resources are available on the eCampus FAST under the Help menu.
-
-
Faculty and staff can adopt their materials in FAST.
Adoptons for Spring ‘25 will begin in FAST on November 1, 2024.
Book adoptions are due on November 15, 2024.
We encourage faculty and their delegates, especially in the language departments, to get their course material adopted as soon as possible. This allows the online bookstore team adequate time to perform publisher availability checks before student ordering.
The Higher Education Opportunity Act (HEOA) has provisions to reduce costs to students while supporting instructors’ ability to select high-quality course materials. HEOA requires that course book information be made available to students before they enroll in a course. Your school complies with HEOA by asking faculty to submit course adoptions to the Online Bookstore Team so that they can be listed accordingly. This act requires that textbooks be listed as accurately as possible at the time of student registration.
Providing course adoptions to the online bookstore at https://princeton.ecampus.com prior to the deadline allows eCampus to buy back textbooks at the best prices for students at the end of the semester and offer them at a discount in the future as used or rental textbooks.
-
-
Visit https://www.fast.ecampus.com/school/princeton and log in using your Princeton NetID and password.
Upon logging in, your course list should automatically appear.
Choose the course you wish to edit. Select the "Add Adoption" button to add your selected ISBN along with the importance level and option to designate the adoption as required to be purchased in new condition.
You can also use the "View Adoption History" button to easily readopt materials that have been used in previous academic years.
-
-
Please note: desk copies are distributed in compliance with the publisher and are never guaranteed.
To request desk copies, please email [email protected] and copy [email protected].
-
-
The Faculty Administration Support Tool (FAST) adoption portal receives automatic updates directly from the Registrar's Office.
Canceled courses, course names, sections, instructors, and enrollment are all part of this automatic integration. You will never need to update this information manually.
If you do not see courses listed in FAST that you are responsible for, please email the online bookstore at [email protected] and let them know which courses you are missing.
-
-
Until an adoption is added to a course or the "Textbooks are not required for this course" checkbox is selected, each course will default to "Textbooks to be determined."
This allows your school to remain in HEOA compliance while informing students to check back later.
If books are added after the deadline, a course will automatically be marked as TBD for 24-48 hours.
This allows your online bookstore team time to confirm publisher availability. You will only be notified if an issue with a book exists.
-
-
You may view past adoptions by selecting the "View Adoption History" button located under the "Course Adoption Details" bar. Simply select the "Adopt this item" box of the book you wish to add and select "Add Adoptions."
-
-
Yes. We will work with a custom publishing company to have an ISBN assigned to your course pack. Please contact your online bookstore team at [email protected] for additional instructions.
-
-
If you try to add a book or product that is not in our product catalog — custom books, course packs, foreign titles,
For calculators, lab coats, clickers, etc., please contact your online bookstore team at [email protected]
We ask that you provide any information that may be helpful to assist us in adding the product to our catalog.
After the item is created, we will add it to the course on your behalf and email you confirmation once complete.
-
-
Course adoptions will remain the same per course, not per instructor. Therefore, even if an instructor changes for a course, the adoption(s) submitted will remain listed for that course.
If the new instructor wishes to change adoptions after the deadline, please inform your online bookstore team at [email protected].
-
-
Adoptions may only be removed through the FAST adoption portal before the deadline.
To remove, select the X to the right of the book information.
To remove after the deadline, select "Request Adoption Change" within the FAST adoption portal on the book(s) in question or email your online bookstore team at [email protected].
This allows our customer service team to contact students who may have already ordered.
-
-
No. You may add the same adoption(s) to multiple sections. After you have added the adoption(s) to one course, select the "Copy All" button and choose the course(s) to which you wish to copy the adoption(s).
-
-
Prices and purchasing options may be reviewed by using the Catalog tool at the top of the FAST adoption portal. Enter the ISBN in the search bar, then select Details.
-
-
Students may ship to any valid shipping address. Students will receive email and text message alerts (if they choose to opt in) when their package is shipped. Books are shipped based on availability. The availability of each book will be indicated under the condition of each item during the ordering process. If a book is in stock and the order is placed before 11 a.m. ET, it will ship on the same day. Any orders placed after 11 a.m. ET will ship the next business day. Books will be shipped via the method selected at checkout Monday through Friday and are delivered Monday through Friday.
Questions for Students
-
-
By ordering through the Princeton University Online Bookstore, eCampus guarantees you will receive the correct items for your courses.
eCampus also has a dedicated Customer Service Department to answer any questions.
Finally, eCampus monitors all orders daily to ensure you receive course materials as quickly as possible and before the start of class.
For Fall 2024, incoming students should not purchase books until after they enroll in courses on August 27, 2024.
-
-
If you do not see any course materials listed for a particular class, this could be because course materials have not been finalized or are not required by the professor.
You will need to check back to see if any course materials have been added.
-
-
The online bookstore aims to offer students the most competitive price for their textbooks.
With eCampus's dynamic pricing model, textbook prices are subject to change based on market prices and inventory conditions.
With eCampus's price match guarantee, they will price match a new, used, or rental textbook within seven days of purchase from your online bookstore.
For more information on price matching, please visit princeton.ecampus.com/price-match.
-
-
Marketplace books are items listed and shipped by independent sellers, such as other students and parents. These sellers have two business days after your order is placed to ship the order.
Please be sure to read each item’s description before ordering, as each Marketplace book has its own condition, description, and shipping cost.
Not all Marketplace items are available for expedited shipping, and these items will arrive separately from the rest of your order.
-
-
Books are shipped based on availability. The availability of each book will be indicated under the condition of each item.
If a book is in stock and your order is placed before 11 AM ET, it will ship the same day.
Any orders placed after 11 AM ET will ship the next business day. If all items are not in stock at the time you place your order, it will be held and shipped once the entire order is filled.
If it is within two weeks of the course start date, items will ship as they are available, and you may receive multiple packages.
Your books will be shipped via your selected shipping method at checkout.
Books are shipped and delivered Monday through Friday.
-
-
You may ship your order anywhere you choose. The “Deliver to Frist Campus Center” box on the checkout page is the default shipping address. You may uncheck this box and enter any valid shipping address. You will receive an alert from eCampus.com when your package has been shipped, regardless of the shipping address selected. You will receive a delivery alert from either eCampus.com or the delivery carrier if you select a non-campus address.
If you selected a campus address, notification of the availability of your course materials for pickup will be sent to you via the University’s [email protected] system.
Please wait for this notification before heading to Frist for pickup.
Shipping is free to the Frist Campus Center. Shipping to a different location is free for packages costing $59 and more.
Books are shipped and delivered Monday through Friday.
-
-
Select Login/Sign Up in the upper-right corner of the Princeton University Online Bookstore website. After signing in, you can select My Account to check the status of your order, buyback, or return.
If you have any other questions, visit princeton.ecampus.com/help.
-
-
- You can sell your textbooks online, 24/7 on the Princeton University Online Bookstore website. Please start by selecting “Sell” from the drop-down menu.
- Enter the ISBN of the book(s) you wish to sell. Up to eight books may be entered at one time. Once all ISBNs have been entered, select Get Quote.
- You will receive a quote for each book. Select the Sell This Book box for the book(s) you wish to sell, then select the Sell This Book or Sell These Books.
- Review your buyback cart and select Sell This Book or Sell These Books.
- Sign in to your account or select Create Account.
- Select a payment option and enter your shipping information. You can choose to receive buyback credit, direct deposit (via ACH), or a check.
- If buyback credit is selected, an additional bonus will be added to the buyback amount. The credit will be available on the payment screen at checkout when future orders are placed.
- Select Complete to confirm your transaction and view and print your pre-paid UPS label and packing slip.
Insert the packing slip with the book(s) you are selling and affix the UPS label to the outside of your package. Take your package to The UPS Store.- Be sure to take your books to The UPS Store and NOT the Post Office.
- Wait for your payment.
a. Check and direct deposit may take up to four to six business days after delivery to our warehouse.
b. In-store credit should be available within three to five business days of delivery to our warehouse.
-
-
The online bookstore allows students to buy new, used, ebooks, and rentals. If one or more of these options is not listed on the website, the book is either unavailable in that condition or the professor has required that new textbooks be purchased.
-
-
Yes, you can pay with Paw Points or student accounts in the eCampus online bookstore. You can also use PayPal, Apple Pay, and all major credit cards.
-
-
Download this PDF for step-by-step instructions.
You can quickly return your rentals on the Princeton University Online Bookstore website.
- Log in using your Princeton University credentials.
- Select Manage My Rentals/Returns from the menu at the top.
- Select Return My Rentals for Free.
- Locate the rental(s) you wish to return and select the Ship this book back for free box. Select Print Label & Complete Return.
- Print your free UPS or post office label and packing slip. Insert the packing slip with the rental(s) you are returning and affix the shipping label to the outside of your package. Take your package to The UPS Store or post office, depending on which label is used.
-
-
You can purchase books anytime, but the sooner you order them, the more use you will get from them.